Community Manager

The Idea Factory is looking for a person with drive, passion, and an unapologetic love of social media who can spot trends and be the voice of our clients online.

As a Community Manager, you will:

  • Act as a culture hunter – identify social media trends and help our clients’ jump into the conversation across Facebook, TikTok, Twitter and Instagram
  • Identify and follow influencers in our clients’ areas of focus
  • Be the voice of our clients online
  • Engage in fun banter with our clients’ followers and target audiences on marketing content
  • Manage the monthly content calendar and schedule/post content
  • Oversee surprise and delight moments with our community
  • Help compile analytics reports on campaign performance, highlighting successes and identifying areas for improvement
  • Work with the Idea Factory’s larger digital team to support the development of platform strategies and content plans/calendars

What you bring to the table.

  • A genuine, honest and unapologetic love of social media.
  • A love for internet culture and writing skills to participate in it.
  • A rich understanding of how and why people use different social platforms.
  • A belief that brands can be built on social and have the arguments to back it up.
  • An interest in people, brands and voices on social and the ability to use this perspective to guide clients into behaving in culturally relevant, appropriate and differentiating ways.
  • An ability to write, communicate and present with confidence
  • A familiarity with tools such as Hootsuite, Planable, Canva, and Buffer for social media content planning.

What’s in it for you.

  • The chance to work at an innovative and fun agency. With an awesome roster of clients ranging from the very small to national and international corporations, you’ll never be stuck doing the same old, same old.
  • A workplace that encourages creative thinking.
  • A work hard and play hard culture. Any excuse for a party will do, whether we’re celebrating a birthday or the arrival of the season!
  • Flexible hours with remote working on Mondays and Fridays plus summer hours… because summer is way too short around here!
  • A competitive salary with paid vacation, personal and sick days, medical, vision, and dental health benefits
  • Our snack cabinet is always stocked, and the espresso beans are ready to go each morning.
  • Dog-friendly office
  • Regular catered Lunch-And-Learns + other professional development opportunities.

Learn more about Careers at the Idea Factory