What if this symphony had a new arrangement?


Client

Project

Website, Branding, & Social Media

Services Provided

The Challenge

Services Provided

Creative
Video
Web
Paid Media
Organic Social

The Challenge

As a long-established cultural institution, the NSO has set the benchmark for professional musicianship in the province, attracting legions of followers with highly-refined musical tastes. With a growing repertoire featuring something for everyone alongside a regular schedule of themed performances featuring guest artists, the NSO appeals to a diverse range of musical tastes—and it needed a brand to match.

Strategy

Strategy

Trying to cater to every different audience would cause dissonance—one logo just wasn’t going to hit all the right notes, and one theme wasn’t going to fit the movements between seasons.

So, what if we embraced the changes?

Execution

Execution

We implemented a dynamic logo system to communicate the NSO’s penchant for change, balancing innovation with tradition. The “NS” conveys quality musicianship and unwavering artistic integrity, while the “O” symbolizes the diversity and ever-changing nature of NSO performances, encompassing varied sounds, arrangements, and performers.

We’ve shifted tempos every season to adapt – whether that’s the pandemic year NSO at Home with a brand-new website or the celebratory Resonance theme of 2024.

“(Idea Factory’s) talented team stands ever ready to assist, and they have been a key partner for the NSO since we began our work with them.”

Hugh Donnan // CEO

Explore the Live Site

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Results

Results

The NSO reports consistent audience growth since launching the rebrand in 2017, and the rebrand earned the Business Excellence Award from the St. John’s Board of Trade.

01
+297.90%

Google Display Ads clicks

With an exceptionally low average CPC of CA$0.43, highlighting massive growth in cost-effective visibility.
02
+158.80%

Paid Search sessions

Powered by branded keywords that achieved a click-through rate over 60%.
03
96%

Spotify Completion Rate

Making it a top performer for passive engagement and audience retention.
04
65.10K

YouTube Ad Views

At a cost of just CA$0.02 per view, reflecting outstanding video ad value and efficient reach.

Coast Tire